Network Support

Break/Fix
Our Break/Fix Support Services give you flexible access to our outstanding team of service professionals, with flexible and affordable hourly and per-incident service terms. Popular services include:

  • Virus removal
  • Software installations and upgrades
  • Hardware installations and upgrades
  • PC Tune-up
  • Application installations
  • Smart phone set up

RetainIT
Our RetainIT plan allows discounted hourly rates by purchasing a fixed number of support hours per week to assist with desktop and server issues as well as end user support. The RetainIT plan also moves your support issues to priority response above those without a support contract.

RetainIT Provides:

  • Priority response
  • Minimal commitment
  • Fixed number of hours per week
  • Labor hours pulled from retainer as needed
  • 15 Minute incremental billing

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