Our Solutions

Plans

SimplifyIT
Our full services option, SimplifyIT, provides comprehensive services for desktops, servers, and networks, including preventive maintenance for desktops and servers, and providing help desk services with a web based trouble ticketing system. As an add-on module to our RetainIT plan, the SimplifyIT plan provides complete network protection by monitoring your network 24 hours a day, 7 days a week.

  • 24 x 7 Proactive Monitoring
  • Backup Monitoring
  • Antivirus Monitoring, Protection & Removal
  • Antispyware Monitoring, Protection & Removal
  • Microsoft Patch and Security Update Deployment
  • Capacity Monitoring * Performance Monitoring
  • Hardware Monitoring
  • Application Monitoring (Exchange, SQL, etc.)
  • Defragmentation
  • Temp File Removal
  • Monthly Reports
  • Network Health
  • Asset Inventory
  • Change Management

RetainIT
Our RetainIT plan allows discounted hourly rates by purchasing a fixed number of support hours per week to assist with desktop and server issues as well as end user support. The RetainIT plan also moves your support issues to priority response above those without a support contract.

  • Priority Response
  • Minimal Commitment
  • Fixed number of hours per week
  • Labor Hours Pulled From Retainer As Needed
  • 15 Minute Incremental Billing
  • Option to add SimplifyIT services

StoreIT
Our StoreIT add-on is a tapeless backup and disaster recovery solution. It includes both on-site and off-site backups of current server data. StoreIT assures reliable backup and recovery of your business servers while eliminating the risks and burdens associated with tape solutions.

  • Complete, Cohesive Backup and Disaster Recovery Solution for Windows 2000 and 2003 Servers
  • Seamless Integration of Server Backups
  • Backups are Performed as Frequently as Every 15 Minutes
  • Redundant Offsite Data Storage
  • Fast Server Virtualization in Event of Hardware Failure
  • 24 x 7 Monitoring of On-Site and Off-Site Backups
  • Quicker Restoration of Data, Increasing Productivity
  • Complete Security using 256-bit AES Algorithm
  • No More Changing Tapes
  • No More Tapes to Buy and Store
  • No More Transporting Tapes Offsite

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